1 reviews | Active since Jan 2017
Terrible Service
<p>I have never in my life expeirenced that a store manager is able to tell a customer that they are out of line. I ordered lunch for my team and the cashier that took the order got the information horribly wrong. I called to find out where the order was and I was told that it was with the driver when infact someone needed to go up the escalate and drop the food off at our reception. I called an enquired where the food is and the manager had the nerve to give me lip. I spoke to Naheem and Yusurf who were both rude. One would not take my number again and I repeated requested he take the right number. The other proceeded to give me attitude. Wayne at the store was equal as rude and didnt even both the greet the me as a client. The staff behave as though we owe them something. Remember that my hard earned money pays your salary. I will never again order from steers Newtown Junction or any other Steers again. My order number was 37 on the 13/01/2017.</p>
Thank you very much for taking the time to report your experience with our Newtown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Newtown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
