ML
Michael L

1 reviews | Active since Dec 2015

02 Dec 2016, 13:02

Terrible Service

<p>We ordered a delivery from the Steers in Town Square, Weltevreden Park and have waited for over an hour. I contacted the store and the food was still not ready and had not left the store as yet.</p> <p> </p> <p>When the Driver did eventually call, he was at a completely different address from what was given for the delivery. This service is horrible!!</p>

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Replies (1)
Steers
Steers's reply03 Dec 2016, 13:20
Official

Thank you very much for taking the time to report your experience with our (Weltevreden Park) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
The Steers team