Terrible quality chips for the 3rd time
Ordered two Wacky Wednesday online promotion which includes eight burgers and 4 large chips from the Steers in Sandton City. The burgers were satisfactory however this is the third I am complaining about this but the chips were utterly awful. Are you guys using the cheapest potatoes you can find? All four us could not even consume the chips and we resorted to throwing it away. What's worse is that I was the person who advised everyone to get Steers in the first place. I know its not my fault but I am the one that is looking bad. I guess no one is getting Steers again!
Order # ********** 4 for Collection Order placed 22 May 2019 12:38
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Steers's replyOfficial
27 May 2019, 16:12Hi Rakhil
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Steers's reply27 May 2019, 16:12
Official
Hi Rakhil
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***