AS
Anna S
1 reviews | Active since Apr 2015
09 Jun 2015, 19:09
Terrible food quality
I filed a complaint on 31 May 2015 about the terrible food quality I recieved at Steers on 30 May 2015.<br> I received a response on 01 June 2015 and an sms with a reference number to say that someone would contact me within the next few days.<br> It's 09 June 2015 and I'm STILL waiting.<br> <br> Please refer to my previous complaint and please stick to your promises about getting back to paying customers when they have a complaint!
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
10 Jun 2015, 09:38Hello Annamaria03,
Thank you very much for taking the time to report your experience with our Eastgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Eastgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply10 Jun 2015, 09:38
Official
Hello Annamaria03,
Thank you very much for taking the time to report your experience with our Eastgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Eastgate branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care