1 reviews | Active since Nov 2016

28 Nov 2017, 21:01

Terrible food

I bought the rib king burger #respect from steers in pan africa mall and the food looks terrible. The rib burger is cold as if it was prepared long ago, the chips are so freaked oily and they look like they were deep fried in old oil. The food was just messy. This is terrible!!!!

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Replies (1)
Steers
Steers's reply12 Jan 2018, 15:25
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,

The Steers Team

Customer Care Line: ***

Best regards,