NM
Nothando M
1 reviews | Active since Jul 2015
29 Jul 2015, 13:57
Terrible customer service
I called the steers la lucia branch because wanted to order my lunch i spoke to this lady who took my details and promised to deliver within 20/30 minutes, i waited and no delivery came as for their result had nothing to eat during my lunch.
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Steers's replyOfficial
04 Aug 2015, 11:12Hello Thandolycious,
Thank you very much for taking the time to report your experience with our La Lucia Engen garage branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our La Lucia Engen garage branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply04 Aug 2015, 11:12
Official
Hello Thandolycious,
Thank you very much for taking the time to report your experience with our La Lucia Engen garage branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our La Lucia Engen garage branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care