ND
Nadine D
1 reviews | Active since Jun 2013
06 Mar 2018, 17:34
Terrible!
We ordered a King Steer and Mighty Kind Steer burger meals from Steers Amanzimtoti yesterday. 1. The order took forever! 2. Staff were unhelpful! 3. Both burgers had no bacon! If this is part of the Listeriosis issue for not placing bacon on the burgers, then your staff must inform the customers and Steers should not be charging the same amount for the burger! You robbing the public!
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Steers's replyOfficial
14 Mar 2018, 13:48We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
Steers's reply14 Mar 2018, 13:48
Official
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,