ET
EranAA(C) Theunissen

1 reviews | Active since Jun 2012

04 Jun 2015, 19:58

Tasteless and dry

I bought food for four people tonight. One Beef Steers Combo, one Chicken combo, one rib combo and one cheese burger combo. The chicken and rib burgers were beyond hard and dry. The chips and buns were fine, but the patties were tasteless. I'm really disappointed because I paid for \perfectly grilled"burgers. I am going to think twice about buying burgers from Arrarat Road Steers."""

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Replies (1)
Steers
Steers's reply05 Jun 2015, 09:53
Official
Hello Optomgirl,

Thank you very much for taking the time to report your experience with our Welkom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Steers Customer Care