1 reviews | Active since Jan 2017

07 Jan 2017, 15:12

Swak diens en 'n vuil omgewing.

<p>Met 'n onglagse besoek aan Steers Kroonstad (ultra city) was ek verstom oor die vuil en onhigieniese omgewing waar ek moes sit om 'n maaltyd te geniet. Vliee het op die mure saamgepak, die advertensie, sout en peper op die tafel sowel as die tafel was aaklig vuil. Mens kan sien dat daar maande laas sorg geneem is om die omgewing skoon te maak. Buite die restaurant was daar rommel (kospapiere en oorskiet kos wat rongele het. </p> <p>Regitg nie 'n aanwins vir die Steers groep nie. Wees verseker dat ek nie maklik weer daar sal stop vir 'n ruskan nie en is seker dat indien ek ;n keuse het ek nie sommer weer by 'n steer sal eet nie.</p>

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Replies (3)
Steers
Steers's reply09 Jan 2017, 14:29
Official

Thank you very much for taking the time to report your experience with our Ultra City Kroonstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team

Steers
Steers's reply09 Jan 2017, 14:29
Official

Thank you very much for taking the time to report your experience with our Ultra City Kroonstad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Steers Team

's update09 Jan 2017, 15:32
Reviewer Update

Thanks for the mail. Grea to see that you are concerned about service and the brand name,

Susan