TZ
Thabani Z
1 reviews | Active since Nov 2015
14 Nov 2015, 20:30
stinking attitude
I placed an order around 18h00 with an *********** and illiterate cashier ( couldn't spell my name cant even take the numbers correctly, what a bad service, the delivery guy didn't greet us, when i gave him money he took it and he told me that he doesn't have change in rude and abusive manner as a customer i think im scared to buy from steers because ill be verbally abused by their staff, mind you at my call center im managing he was doing this in front of my team, if i have a lawyer i would have taken this further, but guess what it was my last time buying from this store, the owner of this store should look into this with high urgency.
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Steers's replyOfficial
16 Nov 2015, 10:46Hello mhlonishwa,
Thank you very much for taking the time to report your experience with our bedford village view branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our bedford village view branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply16 Nov 2015, 10:46
Official
Hello mhlonishwa,
Thank you very much for taking the time to report your experience with our bedford village view branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our bedford village view branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,