1 reviews | Active since Mar 2017
Still waiting...3 weeks later. Absolutely disgusted
<p>case number: 258113</p> <p>After complaining on this platform of the terrible food I received three weeks, I'm yet to hear from your establishment.</p> <p>Steers so sweetly responded to my complaint not more than a day after I posted my complaint. Trying to make themselves look good for the public, saying that they would attend to my compalin as soon as possible. Just a question, what's your turmaround time for complaints?- a YEAR? Or were you hoping that I would forget? Well, I havent, and not only did you sell me terrible food that I paid for and had the displeasure of having to eat, I'm still waiting for SOMEONE, ANYONE to get back to me. Or is it the "we dont care"attitude you have that produced the food you served me with?</p>
Thank you very much for the feedback. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for the feedback. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.