1 reviews | Active since May 2018
steers@ engen garage , nelson mandela drive across mimosa mall - ***
what a **** experience me and my girlfriend had at steers in bloemfontein at Nelson mandela Engen garage across mimosa mall !
My girlfriend and i stopped to only get two burgers from steers and we waited 10 minutes only to order and we were the only customers ! As we ordered the lady made a mistake with our order and did not want to change our order . She showed us how disgusted she was just to change our order ! Then when we got our order it was the wrong order and the she rep**** while laughing " then come back tommorow and ask the manager for your food " ! this must be the ****tiest service i got out of all the take away places in bloemfontein . its fine if we waited a long time but the service she gave us was **** !!!!
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***