1 reviews | Active since Oct 2016
STEERS ZEERUST POOR SERVICE
I went to steers zeerust and bought a wacky Wednesday special then drove home. Upon arrival I noticed that the burgers were not of the standard I'm used to with Pick n Pay rolls used instead of the normal ones. I phoned the manager who hanged up on me telling he's no the bakery,what must he do if he's out of rolls. I then registered a complaint on the steers complain platform and was given this reference number 356255 which was not useful
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***