steers you spoilt my day !!!!!

<p>On the 27/02/2017 i go to steers in pinetown for lunch , during my one hour lunch break with a friend , and we were really hungry and looking forward to a good meal but steers spoilt that for us and we left the store with out having eaten and very hungry and fustrated . we also did not have time to purchase food else where so had to go through the remainder of the work day starving .</p> <p>i purchased the full chicken and chips with two addional buttered rolls and two buddy cokes .they took forever to send out our meals well over the prep time that they had advised .we had to keep checking on them as if they forgotten . when the meal finally comes out it was icy cold - not even warm .The chicken looked dry , rolls stale and not buttered ! </p> <p>when we complained to the manager on duty - he didnt even seem to care to rectify the matter or even apologised . he just said he will give us our money back (at this point we hadnt even asked for our money back but thought they would just sort out the meal and re-serve it to us ). very poorly trained .</p> <p>so we except the refund option as our lunch hour was now over however there was no change to give us we had to wait an addional amount of time while hungry - extremely fustrating .</p> <p>so i asked the manager for his name but he refused to give me , so i insist and told him i want to take this up further and asked over 6 times before he finally gave it to me . his name is Bhetuel Radede.</p>