1 reviews | Active since Dec 2016
Steers wt monte casino ..rude manager waste of time
Pathetic service at steers monte casino..
First off all the workers do not use gloves so we have to deal with eating the food not knowing the bacteria in the food from these hands that could not be sanitized after use of the bathrooms..secondly we find a hair in our food and their flippen ride manager tells us it's our hair like why the hell would we give them back food dts barely been touched or eaten with our own hair in ?..they Have the damn audacity to tell us it's our own hair like sure we come to monte cassino to put our own hair in our food so we can wait another 20 minutes for a new box of chips...how fun your pathetic staff should try that sometime since they think that's what people go out and order from you guys to do ..
Waste of time rather try one of the other eat out places guys do not go over to the steers at monte cassino it's a waste
Hi Renal
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Hi Renal
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member of our Customer Care team has been informed of your complaint and will be escalating this matter to the restaurant manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the restaurant in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
