MvdR
Marguerite van de Reede
1 reviews | Active since Apr 2012
20 Apr 2015, 14:13
steers Vanderbijlpark won_A|_t see me again
On Friday 10 April we went to Steers to order dinner when we ordered the kiddies meal \brat pack"they informed us that they have no toys (that's included in the meal) when we queried that they 2 lady's with the worst attitudes said that its head office and not them .. and called the next customer. I find that they are really rude!! Anyway how can't they have toys on a Friday night ... do better planning - the toy attracts the child and the child then want steers cause he gets a toy and that's when parents buy dinner at steers .. but steers Vanderbijlpark won't see me again ill rather go to another fast food with stock """
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Steers's replyOfficial
21 Apr 2015, 08:12Hello mvdr,
Thank you very much for taking the time to report your experience with our Vanderbijlpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Vanderbijlpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply21 Apr 2015, 08:12
Official
Hello mvdr,
Thank you very much for taking the time to report your experience with our Vanderbijlpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Vanderbijlpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care