Steers Ultracity Polokwane South N1 , disgusting hygien habits from staff

Hi , I want to lodge a complain about the steers Ultra city polokwane in the same premises with KFC ,ultra city south N1. The treatment i got there when I ordered food in the morning of 14.04.2024 on Sunday. i wonder if the management or steers company do they address hygiene with their staff cos I was left speechless with what i saw happening there or even department of healthy they don't bother them selves with people's hygiene. i ordered a toast with coffee but these guys that are preparing customers food they were using their hands not even wearing plastic gloves when they prepare our food i was not the only customer at shop and one guy came from the back at the kitchen he was busy picking his nose while another lady walks in carrying my toast with hands not even in a plate or tray she threw it on top of the stainless steel table where the same guy who was picking his nose was busy with our orders. No sanitiser was used. The food was prepared for other customers by use of hands without gloves or a tong to pick the tomatoes and other things for burgers. When I went to collect my coffee on the other side the other lady spit on-the serviette in front of us and put that tissue into of the counter where they put sugar. Is this a norm to the staff and management because about 2 years ago same incident happened and I phoned the shop the following morning they promise to come back to me nothing has happened. Even the food they gave me today I didn't eat, with everything I’ve observed I had to throw it away because It was incorrectly done from what I requested including my cappuccino because they told me they prepared it with microwave.I'm sure I’m not the first customer to complain about the stores hygiene. Thanks

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