DB
Delia B
1 reviews | Active since May 2011
30 Dec 2015, 09:09
Steers to stingy to give extra sauce sachets
It's a real pity that a big company like Steers train their staff to be rude to customers. We spend R350 on a take away order and ask for 4 extra sachets of BBQ sauce. The cashier simply refuses. Outright, point blank refusal telling me that she will get into trouble if she gives me extra sauce. Really ridiculous! I wasn't asking for a lot! We are four people, so we each would have liked ONE extra sauce each! I really don't think it is too much to ask! We will just take our burger business elsewhere!
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
04 Jan 2016, 12:44Hello Delia Bull,
Thank you very much for taking the time to report your experience with our Randparkridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Randparkridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply04 Jan 2016, 12:44
Official
Hello Delia Bull,
Thank you very much for taking the time to report your experience with our Randparkridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Randparkridge branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care