MV
Michelle V
1 reviews | Active since Dec 2015
25 Jan 2019, 09:15
Steers Steelpoort Steel customers money
On 24.01.2019 I order food as delivery but when my food came it cost R173.80 but my order orginally cost R126.80. What am I being extra charged for? Steers stole R47.00 from me. Why??
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Replies (2)MV
Michelle V's updateReviewer Update
25 Jan 2019, 10:44Matter was resolved.
MV
Michelle V's update25 Jan 2019, 10:44
Reviewer Update
Matter was resolved.
Steers's replyOfficial
09 Apr 2019, 16:27Hi Michelle
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Steers's reply09 Apr 2019, 16:27
Official
Hi Michelle
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***