Steers Staff-Sorry thats not our problem

<p>I ordered a Bacon and Avo burger from the steers, and the lady that assisted me, said they only had macon. I said its fine, I waited for my order, I called back and asked them to send a speedpoint, already the lady was annoyed with me cause the driver had left and she put it out as cash. Then the driver gets here, and its asif he doent know how to work the speedpoint, resulting in swiping or inserting my card twice, nonetheless, I make payment and he leaves, then I open my meal just to see its a macon and cheese burger, not avo as requested. I called them, and that same lady answered the phone, and I tell her, this is not what I ordered, she pulls attitude with me and tells me I said cheese, I told her I was looking at your menu when I called, and I wanted avo hence I called your store cause you had a burger with avo, otherwise I could have just called sandwich baron for a bacon and avo toasted sandwich, I did not order the cheese I don't even like cheese, you can check my history of orders with this store. I then tell her that i will be leaving shortly will they be alble to send me a new burger, she then tells me not to touch that burger that I have cause I don't want it. I mention to her to please not put on a tomato, then she give me attitude telling me why don't I want tomato cause I never said I don't want tomato..l..this woman was just plain rude, she tells me I will have to pay for the avo, and I told her, im sorry I am not swiping my card for R5, I was not the one that got the order wrong, she rufuses and was so rude.</p> <p>Flag this message Delete this message <br /> 4h 4 hours ago <br /> <br />She then put me though to her manager that I asked for and in her own language that I understand, she tells her manager just go to the office and tell this women that she needs to pay for the avo, shes making me angry now.<br /> Flag this message Delete this message <br /> 4h 4 hours ago <br /> <br />The manager, who I am not sure if she didn't know she is speaking to a human being, then addresses me asif she is talking to a child, I told her, I did ask for avo and not cheese, she asks me did the lady repeat my order for me I said no.... she then inists that I will pay for the avo, and I tell her, mam, I will not pay for the avo and she pulls attitude with me<br /> Flag this message Delete this message <br /> 4h 4 hours ago <br /> <br />I told her its fine I will throw that burger in the dustbin, they can keep the avo and dropped the phone<br /> Flag this message Delete this message <br /> 4h 4 hours ago <br /> <br />The lack of customer service that one receives from the store is very pooor, very, and yes I did throw away your burger, not cause I have money, or want to be funny, but due to the principal that your food is now the last thing that I wasnted to consume at that stage, keep in mind that you are not the cheapest store, and if it rreally wasn't for your salt and chips, I wouldn't buy your food...... But your store is closest to me so I always driver there for either chipds, or a king steer, or milkshake,<br /> Flag this message Delete this message <br /> 4h 4 hours ago <br /> <br />I am disgusted by the service, and I stand firm again, I would not have swiped my card for a R5, but the staff and management of the store, has no manner of customer service, I work in 16th road, and I fill up my tank thereand buy smokes at the garage, cause its convenient, but the steers service, is bad.<br /> Flag this message Delete this message <br /> 4h 4 hours ago <br /> <br />I would like someone to get back to me rearding this, and for me to know what is being done regarding the staff and management of the steers at the garage.<br /> <br /> ********** 2748<br /> Flag this message Delete this message <br /> 4h 4 hours ago <br /> </p>