1 reviews | Active since Aug 2017
steers staff not trained properly
I just stop at Steers John Voster in Centurion had a query and the cashier Getrude was shouting her question to the shop cashier. she kept on speaking in her own language and i was standing there like a idiot and don't know what she is saying .She has got a *** attitude She started making snorking noises and i knew it was i had a query.
Send you staff for proper training on how to deal with customers, since when do you speak in languages customers don't understand.that not on STEERS
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***