Steers staff members and store managers lying to customers

<p>Order online @ Steers Loch Logan BFN 12:49. Received SMS that order is successful received etc. Phoned ********** 886 at 13:52 – lady gave me direct number to the shop. Phoned ********** 835 at 13:55, spoke to some lady who took my number to give me feedback on where my order is. She phoned back and said that they did not receive my order. I phoned ********** 835 again at 14:15, asked to speak to the store manager, spoke to a male. Said that there is something wrong with your systems and that he was trying to fix it and said he phoned your customer service department and asked them that they must phone all the clients to tell us there’s something wrong with the system. He said he will phone me back. I asked for order to still be delivered and want discount, he said he can offer more chips????</p> <p>The delivery man arrived at 14:40 when i saw on the steers order slip that was attached to the bag of food, that my order was received as I requested it online, at 12:49. I asked the man to look at the time on the slip and I said “so you did receive it??”. He said, “we are very busy”. I asked why he was lying to me, why was his BOSS lying to me, he rep****, “if you don't want it i will take it back”. Very discussed with the food as well, cold and gross!</p>