1 reviews | Active since Jan 2017
Hi
i went to steers in Springfield park this morning as i have done before i sat in my car in the drive thru for almost 25mins without anyone coming to me to take my order, i eventually parked my car and went into the store to place my order.
Once inside i was greeted by what looked to me was the most half a sleep waitress who i could hardly hear because she mumbled when she spoke to me like she was doing me a favor by taking my order.
i place my order clearly asking for breakfast peta large chips and a coffee what i got was breakfast peta and coffee so after waiting almost 25 mins in the drive thru dealing with a half asleep waitress i ended up not getting what i asked for.
i often stop by at this branch in the mornings because its on my way to work after today i dont think i will again.
Regards
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Best regards,
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