BB
Barney B
1 reviews | Active since Jan 2016
04 Apr 2016, 08:09
STEERS SHOCKING!!!
Trying to place a simple order (1 x egg & bacon bun & 1 x egg bun) took 6 attempts as the cashier had absolutely no idea what she was doing. After all this she still gets it wrong and charges us for food we didn't even order. When our order finally arrives my wife gets bacon on her egg bun (my wife's religion doesn't allow for the eating of pork products). To make it even worse after telling them my wife's food order is wrong and she doesn't eat pork products, the lady takes her plate and without noticing I'm watching her she walks around the corner, removes the bacon from the bun and brings the same food back, so I tell her I saw what you just did and we have told you my wife doesn't eat pork products yet you walk around the corner,remove the bacon and bring the same food back!!!! <br> <br> How can you have a cashier on duty that has no idea what she is doing and how can you have a \waiter\" that has no respect for someone's religion??? I'm sorry STEERS but myself and the family will never support you again. "
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Steers's replyOfficial
05 Apr 2016, 10:09Hello noeasyday,
Thank you very much for taking the time to report your experience with our Musgrave branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Musgrave branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply05 Apr 2016, 10:09
Official
Hello noeasyday,
Thank you very much for taking the time to report your experience with our Musgrave branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Musgrave branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,