EG
Enrikos G
1 reviews | Active since Mar 2017
27 Apr 2019, 21:30
Steers service-Wonderful
Xholani was a very helpful employee at this branch, and the kitchen staff was just as helpful. They did not have sachets of chip spice available and the chef gave me some in a packet from the s***er. I had put sauce which I thought was BBQ but it was 1000 island, I would have had to Re order the chips as my wife cannot have that sauce but Xholani was sensitive enough to replace my chips. Great food, great staff, great experience, thank you?
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Replies (2)
Steers's replyOfficial
10 Jun 2019, 11:59Hi Enrikos
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Steers's reply10 Jun 2019, 11:59
Official
Hi Enrikos
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team Customer Care Line: ***
Steers's replyOfficial
10 Jun 2019, 12:00Hi Enrikos
Awww shucks! You make us blush with your flaming feedback. We are ecstatic to hear you enjoyed your Steers experience so much. Our Customer Care team has heard of this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there.
In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.
With Love,
The Steers Family Customer Care Line: ***
Awww shucks! You make us blush with your flaming feedback. We are ecstatic to hear you enjoyed your Steers experience so much. Our Customer Care team has heard of this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there.
In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.
With Love,
The Steers Family Customer Care Line: ***
Steers's reply10 Jun 2019, 12:00
Official
Hi Enrikos
Awww shucks! You make us blush with your flaming feedback. We are ecstatic to hear you enjoyed your Steers experience so much. Our Customer Care team has heard of this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there.
In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.
With Love,
The Steers Family Customer Care Line: ***
Awww shucks! You make us blush with your flaming feedback. We are ecstatic to hear you enjoyed your Steers experience so much. Our Customer Care team has heard of this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there.
In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.
With Love,
The Steers Family Customer Care Line: ***