1 reviews | Active since Apr 2018
Steers Sandton City not worth it
I ordered 2 rave burgers, 2 chips and a steers burger and a drink. The store was out of stock of drinks, they left my steers burger out and the rave burgers and chips were awful. I dont complain but this experience was too terrible not to. I watched the kitchen staff warming up pre-cooked burger patties being stored in tuperware which resulted in hard and poor tasting burgers. The chips were soggy, brown and bitter. I can only imagine the result of old oil amd bad frying.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***