LP
LAAnngren Prinsloo
1 reviews | Active since Nov 2014
21 Aug 2015, 21:44
Steers Potchefstroom got my order wrong. Again
My boyfriend and I ordered at the counter. Only half of our order was packed in the paper bag. The ladies behind the counter were especially rude this evening, for no apparent reason. We got home and saw that only half of what we ordered was, in fact, in the bag. This is not the first time Steers Potchefstroom has disappointed us with bad, unfriendly service and incorrect orders.
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Steers's replyOfficial
24 Aug 2015, 08:32Hello GJLPrinsloo,
Thank you very much for taking the time to report your experience with our Potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply24 Aug 2015, 08:32
Official
Hello GJLPrinsloo,
Thank you very much for taking the time to report your experience with our Potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Potchefstroom branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care