1 reviews | Active since Oct 2014
STEERS PORT ALFRED IS THE WORST!
STEERS PORT ALFRED BY CALTEX GARAGE. I ordered online a Rib burger, they sent a message saying they are out of rib patty can I change my order, I said ok. Go back online and order jalapeño mayo cheese Burger. It looks sad, no gherkins as per their menu, no extra bacon as I requested, it looked flat and lettuce looked old. I have pics of the food. I'm DISGUSTED with their service. Placed my order before 4:30 and chose time as 5pm. Got to the shop at 5:15 my order wasn't ready, why put time constraints on your web page if you not going to prioritize by time then???
Money wasted for nothing. I am never going there again!
Thank you very much for taking the time to report your experience with our Port Alfred branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Thank you very much for taking the time to report your experience with our Port Alfred branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***