1 reviews | Active since Jan 2012
Steers - Poor Service
After having a craving to get Steers for a while, my friend and I headed down to the Boord to get some food after a hard day at work. We arrived, stood in line and looked at the menu. When we were ready to order we moved forward and waited to be helped. We stood there waiting without being acknowledged or greeted. The one lady (cashier) literally went out on a smoke break while we were standing there waiting to be helped. We saw this because she walked past us and was right there outside the shop having a chat with friends. Patiently we still waited to be helped. After a few more minutes of being ignored we decided to leave. Although I wanted Steers we left and went to BURGER KING which was further away from our house but definitely left a better impression. The customer service was great (we were greeted with a smile and helped instantly) and the food was more affordable.
Thank you very much for taking the time to report your experience with our Die Boord branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Die Boord branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
