STEERS - PETTY *******. TAKE YOUR MONEY, BUT DON'T DELIVER!

We placed an order via the Online Portal for Steers Three Rivers at 30 May 2020 at 15:53pm. Order #***6 was confirmed and the sum of R349.80 debited from my bank account. An hour later - still no food was delivered. I contacted the outlet, who told me that 'the order is not in the shop, it must be out for delivery'. Another hour elapsed, so in desperation, I climbed into my vehicle and drove to the store. I showed them the confirmed order through the glass store window, and asked where is my order. A woman came out, no idea who she was, screamed at me, called me a ******, and said my order was not in the store, so it must be out for delivery. Well, today is the 05th june, and I still have no food, and I'm still out of pocket R349.80, despite having emailed ***, and making numerous phone calls in an attempt to get a refund. NO RESPONSE, THEY COULD NOT CARE LESS! WHAT EVER YOU DO, DO NOT ORDER FROM STEERS ONLINE, AND LET THEM TAKE YOUR MONEY BEFORE THEY DELIVER, OR BEFORE YOU COLLECT! IF THEY ***** UP, THEY WILL KEEP YOUR MONEY, AND NEVER EVEN ACKNOWLEDGE YOU! THIS IS JUST PLAIN THEFT! AND I KNOW THEY WILL NOT RESPOND TO THIS EITHER, BECAUSE THEY JUST DON'T GIVE A DAMN, BUT PERHAPS I CAN SAVE SOME PERSON FROM THE SAME EXPERIENCE.