1 reviews | Active since Sept 2016
Steers - nothing beats the shocking service!
On 21/06/2018 at 10:55 I ordered online 2 King Steer combo's (including large chips and buddy Coke) from Steers Edenmeadows and indicated I wanted delivery at 12pm. At 12:20 I phoned to store to find out where the order was, I was told the driver had just left the store. An hour and 25 minutes later? When the order was delivered at 12:55, (2 hours after the order was placed) it was without the Cokes, and the food was cold. The driver came back at 13h00 with the Cokes.
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***