AN
Arthur N
1 reviews | Active since May 2010
30 Dec 2015, 19:30
Steers not taking orders
What a shock to discover that both Steers & Debonairs had put up signs at around 7pm to say that they will not be taking orders for the next 20minutes. After the customers got very vocal with the Steers manager he wanted to 1st clear all the existing orders before taking new orders. What a disaster which head office will hopefully stop from being repeated.
Helpful (0)
Replies (1)0
Replies (1)
Steers's replyOfficial
04 Jan 2016, 13:00Hello clm,
Thank you very much for taking the time to report your experience with our Wild Coast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Wild Coast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,
Steers's reply04 Jan 2016, 13:00
Official
Hello clm,
Thank you very much for taking the time to report your experience with our Wild Coast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Wild Coast branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Best regards,