AvdW
Audrey van der Wath
1 reviews | Active since Feb 2019
20 Feb 2019, 11:39
Steers Norwood Ripping you off shamelessly
As a loyal Steers supporter I can honestly say I feel cheated like never before when I ordered 2 LARGE chips (one spicy and one cheese) today at Steers Norwood. It cost a total of R85. When we opened up the small box, it was probably a total of 15 to 20 chips with a teas**** of souse. This is something I order 3 times a week at least at the Blue Valey branch and I am always extremely pleased. I work in a big office and I can promise you every person who asked I told what a ******* this was. I will never support this branch again. You should really be ashamed!! This is enough to put me off steers for a long time. You are dishonest! I will be sure to spread the news around the office.
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Steers's replyOfficial
09 Mar 2019, 14:04Hi Audrey
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***
Steers's reply09 Mar 2019, 14:04
Official
Hi Audrey
We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Steers Team
Customer Care Line: ***