MK
Marga K

1 reviews | Active since May 2016

08 May 2016, 08:02

Steers Musgrave - worst!!!

<p><span style="color: #555555; background-color: #ffffff;">I have been supporting the Steers in Musgrave centre for 5 years now. I can honestly say that I am now at the point where it's just not worth the fight and that over take out. You have to repeat everything over and over. Orders are always wrong and the poor manager are out of excuses and apologies. Nothing is being done about this. I buy food every Wednesday for a company I see for business and in one month (4 visits) all four my orders where either undercooked, burnt, or just gross with black oil d*********** the breakfast. Today I called and asked a simple question as to what combos are what but the lady doesn't even know her own products. Disappointed&nbsp;</span></p>

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Replies (1)
Steers
Steers's reply19 May 2016, 08:20
Official

Thank you very much for taking the time to report your experience with our Musgrave branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers Customer Care