Steers Mokopane is utterly lacking any tipe of competence!!!!!!!!

<p>This is not the first time we have had bad food, bad attitude, bad service from steers mokopane. this is just one of the incidents of late, i will be writing all day if i have to name all of them. </p> <p> </p> <p>Yesterday, the 17th of May 2017 at 11:45 i placed an online order. within a few seconds i received an sms confirming the received the order and its in processing. I then called at 12:20 to confirm the order and to find out when it will be delivered. where there first blatant lie was told. it said there was a problem with the online ordering system. and they only got a the order at 12:11. i then asked the very incomptent manager to just let me know when the order will be delivered as it is now 35min later. </p> <p> </p> <p>she never called back, i called her AGAIN, where i had to speak to someone else, where i was then told there was a problem with the bikes. this was now 45 minutes from our order being placed. </p> <p> </p> <p>we got a call from steers at 12:50 to say the food is on its way, their shop is 3 blocks away from delivery address. I called AGAIN and AGAIN and AGAIN, as it was extremely frustrating. i then spoke to the owner of the shop at 1:15, while i told him the story, he was very apologetic saying delivery shouldnt take more than 25min, while i was on the phone with him, the delivery guy drove past our store and went to the wrong address we then had to walk to him to collect our order. </p> <p> </p> <p>we got our food cold, chips was soggy and totally disgusting. after waiting an hour and a half for our order, we got terrible food. We decided not to send it back as we were hungry and we were in a hurry to get home for lunch as we waiting half of our lunch break for 2 burgers and a chips. </p> <p> </p> <p>this is totally unacceptable, we pay for a service and all that we expect is common decency, and a proper meal. not lies, and 100's of phone calls to find out when it be delivered</p> <p> </p> <p>we even laid a complaint yesterday at famous brands, where they phones us, twice already but not a single word from the actual store. </p> <p> </p> <p>if this is how steers conducts their business, i will never ever buy from them again. and like i said this is not the first time of this happening. over the last couple of months, there has been numerous incidents, from bad food, to incomptent and rude staff members@!!!!!!</p> <p> </p> <p>not cool steers, and then they want to advertise like they are the bomb.com and they are not at all, not even close</p>