Steers Menlo Park terrible service
<p>I ordered a Wacky Wednesday and medium chips with extra mayo from Steers Menlo Park. There was no extra mayo delivered with my food. I immediately called the branch and informed them that my mayo had not been delivered, whereafter the supervisor informed me that she would send the driver with my mayo. After 45 minutes I phoned the store again as my mayo had still not arrived. All the supervisor could say to me is that she <strong>thinks </strong>the driver should almost be here. </p> <p> </p> <p>My mayo only arrived <strong>an hour </strong>after the rest of my food. I am truly disgusted with the service. It does not take 45 minutes to bring a tub of mayo to someone! And the supervisor is completely useless.</p> <p> </p> <p>I will never order from this Steers again.</p>
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.