1 reviews | Active since Dec 2015
Steers - Mall Of The South
Good day, we were at Steers last night at about 19h16 to buy food ( 2 x Combo Burger King with chips and Coke - R139.80) Cashier's name was Thandeka Binza, firstly the lady that prepared our food gave me 2 cans instead of buddies and I told her that the meal comes with buddies which she rectified and we were given our food and left, before I left the counter I asked her if everything was in the bag and she confirmed. to my surprise, when we got home there was only one burger and two packets of chips and two cokes, with NO salt, vinegar tomato sauce. we paid for 2 two full meals and only got one Burger. I came all the way from Katlehong to do shopping and to enjoy my favorite meal from you guys but I was disappointed the service I was given. <br> <br> can somebody please sort this out because I paid for it and I want my food.
Thank you very much for taking the time to report your experience with our Mall Of The South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Mall Of The South branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care