1 reviews | Active since Mar 2009
Steers Maitland: don't waste your time or money
Ordered online , what a nightmare ...waited over an hour for the food. In the interim I phoned to make sure that there was no pink 1000 island sauce on my kids burgers...was assured there wouldn't be... then I called again after an hour ...asking where the food was ...apparently on its way ...I asked if the food would get here cold...was told NO.... food got here 1h30 mins later. My kids burgers smothered in 1000 island pink sauce ...food ice cold and missing chips from the one meal... R400 wasted on bad food...bad service (this was Saturday) ...today Tuesday ...I get a call at 20h00 at night from some guy that has screaming in the background ...can barely speak properly ...saying things like the food was late because steers ran out of food ...and that I must order tomorrow and he will make sure my order is right (like im going to waste money again) 3 days later ...after my complaint...a Damager decides to call me at 8pm at night ...asks me how many times I order from them..( like is that important after the whole meal was a nightmare. COLD FOOD...MISSING FOOD ...KIDS FOOD DRENCHED IN PINK SAUCE ... AND SOME IDIOT MANAGER DAMAGER THAT CANT EVEN APOLOGISE PROPERLY WITH SCREAMING PEOPLE IN THE BACKGROUND. MAITLAND CT ..DONT WASTE YOUR TIME OR MONEY THERE. OBVIOUSLY STEERS HEAD OFFICE CANT CARE TO PHONE AN UNHAPPY CLIENT, THEY MAKE IT WORSE BY GETTING SOMEONE TO "APOLOGISE" WITH A PHONE CALL AT 8PM AT NIGHT. IF THERE WAS A NO STAR OPTION...I WOULD GIVE IT.
