STEERS LIFESTYLE CROSSING IS A BIG NO NO!!!!!!!!!!!

I placed an order for delivery from Steers Lifestyle Crossing in Wilgehuewel at 1830 on Friday and had to wait until about 2145 for it to be delivered.

I live approximately 3kms away from the shop I ordered from.

Customer service was non existent I called several times and each time I was given a different story. The first one was that the driver was already in my street, 45mins later when he was a no show , I called again and was assured that the manager would call me back, which never happened. I eventually got talking to the manager who not only accused me of not answering my phone when the delivery guy arrived at my gate and that i must pay the full price. I responded to him that his lack of customer etiquette had resulted in me not only losing my appetite after now waiting for what would be 4hours for a simple order and opted to cancel the order because i was not going to pay the full price. Eventually at 2145 by order arrived not only was it incorrect, but cold and very late!