MA
Megan A
1 reviews | Active since Jan 2014
16 Aug 2015, 20:44
Steers just lost a customer
Hi phoned debonaires and steers on Wellington Road in Durbanville and ordered delivery. I asked for a thin and crispy Base on my pizza and when I got it the dow wasn't even cooked and it was thick. I asked for steers chips as well. The chips were oily and some of them not cooked inside, so I phoned and complained and said I wanted a new meal like it was meant to be. Debonaires delivery driver and a lady from steers can to deliver at my house, the lady from steers started raising her voice at me in my property saying : \what's wrong with the food
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Steers's replyOfficial
17 Aug 2015, 08:56Hello M.Anderson,
Thank you very much for taking the time to report your experience with our Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply17 Aug 2015, 08:56
Official
Hello M.Anderson,
Thank you very much for taking the time to report your experience with our Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Cape Town branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care