STEERS IS PATHETIC

in the beginning of April i ordered steers (steers in amalgam, mintys garage) to the value of R214.90. i have requested that the driver brings the swiping machine as i do not carry cash.

anyway, being so unprofessional, the driver swipes my card and only then after realizes that there is no paper in the swiping machine, he said there is no paper and he isn't sure if the transaction went through so i showed him the message of transaction on my phone from my bank that the money did come out and he said okay its fine.

about an hour later steers phones me saying that the money is not in their account and they sending the driver to come swipe again and i said its fine after they guaranteed me the the 1st transaction will get reversed automatically (which normally happens instantly - in this case it never)

after few days i looked at my bank transactions and seen that both transactions went through and there was no reversal. i spoke to a man named Shabeer from steers and he said that i must send my bank statement and swiping slip which i did.

today he phones me saying that the money does not show twice in their account and i have to consult with my bank. the same driver came twice to me, swiped twice and only one transactions shows on their side??? how is that possible? THEY WERE QUICK TO SEND THEIR DRIVER HERE AGAIN TO SWIPE NOW I MUST RUN AROUND AND CONSULT WITH MY BANK ABOUT MONEY THAT HAS BEEN TAKEN TWICE FROM MY ACCOUNT????

I HAVE ALSO CONSULTED WITH MY BANK AND MY BANK HAS CONFIRMED THAT THE MONEY HAS BEEN TAKEN TWICE OUT OF MY ACCOUNT AS PER MY STATEMENT WHICH I SENT TO SHABEER.

IT IS FINE, I DO NOT WANT THIS MONEY ANYMORE, I WONT BE BUYING FROM THEM AGAIN.