1 reviews | Active since Aug 2013
Steers is GREAT,BUT SHE AINT!
I called Steers for a order for COLLECTION. The woman taking my order is Precious. I asked her for a Wacky Wednesday, 2 get real burgers(ALL BEEF) AND for the special containing the burger,chips, and a coke. She rang it all up. While driving to the shop I told my kids what I ordered. Getting to the shop,I paid for the purchase,and checked my order. Only to find no coke. So i just asked the woman that I paid with whats going on?she said I didnt order the burger with coke..which confused me now? Precious knocked off so I couldnt ask her myself. Fine. I expained it to the \supervisor"(Nomathami) ALL SHE GAVE ME WAS A TERRIBLE LOOK AND SAID I AM BLAMING HER FOR SUM1 ELSE'S MISTAKE. while im trying to tell her I am not blaming anyone"
Thank you very much for taking the time to report your experience with our Grahamstown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Grahamstown branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care