RH
Rita H
1 reviews | Active since Jan 2012
23 Mar 2015, 22:01
steers inconvenient, not so fast food
I called to order ribs and chips for take away. When I got there is was still not ready. Eventually I got my food and went home only to find that they'd forgotten the chips. So I drove all the way back, got parking, and went to the steers. They apologised, gave me some chips and said that her boss would call me. I asked them to give me some sort of voucher to make up for wasting my time and money having to go there twice to collect my food. I still have not been contacted. After all that the ribs weren't even that good.
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Steers's replyOfficial
24 Mar 2015, 10:36Hello ritahiggie,
Thank you very much for taking the time to report your experience with our Musgrave branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Musgrave branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Steers's reply24 Mar 2015, 10:36
Official
Hello ritahiggie,
Thank you very much for taking the time to report your experience with our Musgrave branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care
Thank you very much for taking the time to report your experience with our Musgrave branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Steers Customer Care