YL
Yolandi L

1 reviews | Active since Nov 2016

22 Nov 2016, 14:20

Steers Highlands Centre - REALLY bad delivery time

<p>Is it really fair to wait 1 hour and 6 min for a burger to be delivered when according to Google maps it takes 8min... The driving distance is only 4 KM.</p> <p>And as I'm writing this I'm still waiting for the driver!</p> <p>I'm REALLY unhappy!! This is not good service</p> <p> </p>

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Replies (1)
Steers
Steers's reply23 Nov 2016, 16:08
Official

Thank you very much for taking the time to report your experience with our Highlands Center Centurion. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Steers

Customer Care: ***