DV
Dirk V

1 reviews | Active since Sept 2010

10 Apr 2018, 11:57

Steers Herm**** *********** customers

The owners of Steers and Debonairs in Herm**** are ripping customers off. Good example, when Wacky Wednesday arrives, all of a sudden the buns are tiny and the patties smaller/thinner than usual for a Prince Burger. Same at their Debonairs where we recently ordered pizza that had almost no cheese on them. Complaints to Steers head office has no effect.

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Replies (1)
Steers
Steers's reply18 Apr 2018, 11:17
Official

We totally understand your frustrations and we will be taking this matter to heart, so we can resolve it swiftly. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.


If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.


Kind Regards,


The Steers Team
Customer Care Line: ***