1 reviews | Active since Jul 2017
Steers Heidelberg Mall
<p>I ordered a rack of ribs from steers heidelberg mall for delivery. Upon opening the box... NO RIBS. I phoned the store twice they say they ill send the driver with my ribs. Unbelievably after an hoir still no resolution</p>
Luckily now after an hour of phoning and following up I received my correct order.
Luckily now after an hour of phoning and following up I received my correct order.
Thank you very much for taking the time to report your experience with our Heidelberg Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team
Thank you very much for taking the time to report your experience with our Heidelberg Mall branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team