STEERS HAS LEFT ME HUNGRY!! BUNCH OF ******!!!

Worst Service - Steers Mall@55 has accepted an online order on the steers app incorrectly and driver was unable to deliver as they are too far away from me. I spoke to numerous consultants and finally spoke to the manager by the name of Tryphina who advised that they are unable to assist me as the HR manager of the store has gone home and is unable to issue my refund. The phone was thereafter placed on the side and I was unattended. I WAS LEFT TO GO HUNGRY THE ENTIRE NIGHT!!! Nobody has contacted me since