1 reviews | Active since Nov 2016

29 Nov 2016, 14:48

Steers Grosvenor

<p>What terrible service. I called to ask about my order which took 1.5hours then all they did was hang up on me then started ignoring my calls.</p>

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Replies (1)
Steers
Steers's reply03 Dec 2016, 09:11
Official

Thank you very much for taking the time to report your experience with our (Grosvenor) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
The Steers team