pK
paul K

1 reviews | Active since Aug 2017

20 Aug 2017, 15:16

Steers George

Dear Steers

Firstly let me take the time in thanking you as a single parent wanting to treat his children, the efficency of ordering our meals online is fantastic, as i dont want my children tearin down the inside of your facility.

i planned our timing to collect our meals with precision timing that ussain bolt would have been proud of, all to pay and suddenly all 3 card machines were down, with our food and realisation that our food was going to be cold by the time we got to the atm to draw money, kids back in the car and off to the nearest atm we could find, carting my little ones a long, draw the money and the great race back to steers with our food still on the waiting trey.

All to pay and be sold sir there are no plastic covers for the milkshakes for your children that we havnt even bothered to make????? im never one to complain however that blew me out the water, asked the teller to replace the milkshakes ( which was the reason for our visit) and swap with fantas, get home to have the coldest meals ever.......

R400 DOWN THE DRAIN COLD FOOD, RUN AROUND AND DID I MENTION R400 DOWN THE DRAIN>

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Replies (1)
Steers
Steers's reply06 Sept 2017, 13:51
Official

Thank you very much for taking the time to report your experience with our George branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Steers Team.

Best regards,