1 reviews | Active since May 2017
Steers Galleria
<p>This past Wednesday myself and my work team went to get whacky Wednesday for lunch... it was a very disappointing experience... firstly the cashier complained about the money we were spending, comments like "not even a chips or cold drink?" Were made as if she was getting a commission for the sales... then there's the issue of the burgers themselves... steers main selling point... the burger consisted of a beef patty which had its flavor so drowned out by the mustard, mayo and barbecue sauces... there was way too much sauce on these burgers, totally ****ed the burgers, combined with slapdash lettuce and very chunky bits of onions and gherkins. I asked not to have tomato. All in all this experience was terrible, the least you expect is a decent tasting burger not a sauce bomb with a side of beef. The standards are not being kept across all franchises and it's really disappointing, you would expect the same quality and taste of food as you would at another branch </p>
Thank you very much for taking the time to report your experience with our Galleria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
Thank you very much for taking the time to report your experience with our Galleria branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Steers Team.
Best regards,
